Privacy Policy

Data we collect

When you interact with VELTOR (purchase, sign up for our newsletter, or contact support), we may collect:

• Name, email address, phone number, shipping/billing address
• Order history and saved preferences
• Technical data (IP address, browser type, device info) via cookies

How we use your information

• Process & fulfil your orders, send order updates
• Improve our website, products, and customer experience
• Send marketing emails (only with your consent – you can unsubscribe anytime)
• Prevent fraud and ensure payment security

Cookies & analytics

We use essential cookies to run the store, and optional analytics (Google Analytics) to understand site usage. You can disable non‑essential cookies in your browser settings.

Third‑party services

We never sell your personal data. Trusted partners (payment gateways, shipping carriers, email platform) have access only to the data required to perform their service, under strict confidentiality agreements.

Your rights

You can request access to, correction, or deletion of your personal data at any time. To do so, email veltorsupportteam@gmail.com. You may also opt out of marketing emails by clicking the “unsubscribe” link in any newsletter.

Contact

For privacy‑related questions, write to:
VELTOR – Data Protection
veltorsupportteam@gmail.com

Last updated: May 2026